Individualised Living Options
We’re here for you, to make choosing where to live feel deeply personal, supportive and clear.
What is individualised living options?
Individualised Living Options (ILO) is an NDIS support designed to help you live in a way that suits your life, preferences and goals.
Unlike traditional models of accommodation, ILO is flexible. It focuses on designing a living arrangement around you — whether that’s living alone, with a housemate, with a host family, or in another arrangement that feels right.
ILO is not just about housing. It’s about building the right supports around your chosen home environment so you can live with stability, independence and confidence.
Who is ILO for?
Are exploring alternatives to traditional supported accommodation
Want greater choice in your living arrangements
Value flexibility and personalised support
Are working toward long-term stability in your home life
ILO can suit people at different stages of life. What matters most is that the arrangement reflects your goals and feels sustainable.
How ILO works
ILO is designed in stages, beginning with understanding what matters most to you.
We work alongside you, your family and your support network to explore options, consider what support may be needed, and develop a living arrangement that feels realistic and supportive.
In real life, ILO might look like:
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Living in your own home with tailored support around daily routines
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Sharing a home with a chosen housemate
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Living with a host who provides a supportive home environment
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Gradually increasing independence with structured supports
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Designing a setup that evolves over time as your needs change
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There is no one-size-fits-all approach. ILO is built around real people and real lives.
What support might include
ILO supports can include:
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Assistance with daily routines and household tasks
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Support to build independence and life skills
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Help with community participation
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Guidance with establishing routines and structure
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Coordination with families and support coordinators
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Ongoing monitoring and adjustments to ensure the arrangement remains suitable
The level and type of support is always based on what feels right and necessary — nothing more, nothing less.
How we support ILO
At A-OKAY Care, our focus is on creating living arrangements that feel stable, respectful and genuinely supportive.
We take the time to understand each person’s goals, preferences and comfort levels. We communicate openly with families and support coordinators, and we prioritise consistency so support never feels unpredictable or impersonal.
Because we’re family-led, we understand how important trust is. Our approach is steady, thoughtful and centred around real relationships — not just service delivery.
Our goal is simple: to help you live in a way that feels safe, supported and truly your own.
Not sure if ILO is right for you?
That’s completely okay. You don’t need to have all the answers or know the terminology before reaching out. Many families start with questions, and we’re here to talk things through.
Getting started is simple. You can contact us to discuss your situation, ask questions, or make a referral. We’ll guide you through the next steps and help make the process feel clear, steady and genuinely supported.
